I’m Sorry
“I’m sorry.” There’s great power in those two words. They can radically change a relationship, restore trust and heal wounds. But only if they are said with a spirit of authenticity. If you want to be proficient in delivering an apology, first think about what it feels like to receive an apology. Not all apologies carry the same weight. Some say, “I’m sorry,” only because they were caught, to get someone off their back, or…Continue Reading